Guide · the official procedure
The ninety-day window, in full.
How a date opens, what you pay and when, what happens if you cancel, what happens if you cannot go, and the six mistakes that shut almost everyone out. A worked example at the end of each section.
01 — The window
It rolls one day every night.
The official site puts it in a single line: every day, at 00:00, a new date is released in the booking calendar ninety days ahead. It is not a monthly opening nor a batch release: it is a belt that advances twenty-four hours each midnight.
I want dinner on Friday 10 April
- Subtract ninety days: 10 April − 90 = 10 January.
- The hour: that date enters the calendar at the midnight which begins 10 January — the night of the 9th to the 10th.
- Before that instant 10 April does not appear, and no channel exists that brings it forward.
- 10 April is a Friday, so there is service. Had it fallen on a Saturday, Sunday or Monday there would be nothing to book.
Taken from the restaurant's own site — diverxo.com/en/reservations, checked in November 2026. The restaurant sets these conditions and can change them without notice: confirm them there before you pay.
02 — The conditions
What you sign up to when you pay.
| Condition | What it says | What it means |
|---|---|---|
| Prepayment | €450 per person, VAT included, covering the tasting menu | Paid in full at booking. A table of four is €1,800 up front |
| What becomes of it | Deducted from the final bill on the day of the experience | Not a fee or a forfeited deposit: it is the menu, paid early |
| Cancellation | Cancel at least two weeks ahead and the amount is refunded | Fourteen days is the line. After it, the money does not come back |
| Changing the date | Booking dates cannot be changed | No rescheduling. You go, you cancel, or you transfer |
| Transfer | Tickets are transferable to a third party if you cannot attend | The way out without loss once the cancellation window has passed |
| Drinks | Not included in the menu price | The real cost of the evening is well above the prepayment |
Taken from the restaurant's own site — diverxo.com/en/reservations, checked in November 2026. The restaurant sets these conditions and can change them without notice: confirm them there before you pay.
03 — The confirmation
One step remains after you pay.
The contact beforehand
According to 2026 guides, the restaurant gets in touch in the days before your date to confirm the booking and collect allergies and intolerances. That is the moment to put any restriction in writing.
And you have to reply
Those same guides warn that failing to answer can cost you the seat. Book with an email address and a phone you will actually check, and look in your spam folder during the week before.
This section comes from specialist 2026 guides, not from the wording of the official site. Treat it as common practice worth anticipating, rather than as a quoted contractual condition.
04 — The failures
Six mistakes that shut people out.
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Hunting for «the day bookings drop»
There is no one day a month. There is a new date every night. Anyone waiting for a monthly opening misses the other twenty-nine chances.
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Going in during the morning
The release is at 00:00 Madrid time. By ten in the morning the date has been open for ten hours, competing with everyone.
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Not converting the time zone
Booking from the Americas or Asia, 00:00 in Madrid falls at another hour and sometimes on another day in your calendar. Work it out before setting an alarm.
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Picking a day with no service
There is nothing to book on Saturday, Sunday or Monday. Check the weekday before you start counting days.
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Treating the prepayment as a small deposit
It is the full menu in advance: €450 per person. For four diners that is €1,800 leaving your account on the day you book.
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Letting the fourteen days slip
Cancelling with less than two weeks returns nothing and the date cannot be moved. If you can no longer make it, the route is transferring the ticket to someone else.