Reference · figures checked November 2026
Answers, terms, a list to run through.
Twenty answers to the questions that actually come in, a glossary of the terms used in fine-dining booking, and a checklist to run through before you pay. Each answer says where its figure comes from.
01 — Frequently asked
What gets asked daily.
No. According to specialist 2026 guides, DiverXO takes bookings only through its own site: not by telephone and not through third-party booking platforms. If a site or a number offers to arrange the table for you, it is not the restaurant's channel.
Every day. The official site states that at 00:00 a new date is released in the calendar, ninety days ahead. It is not a monthly opening: there is a fresh chance every twenty-four hours.
The date sitting ninety days away enters the calendar. It is the midnight that begins the day, not the one that ends it: 10 April opens on the night of 9 to 10 January.
€450 per person, VAT included, covering the tasting menu. The official site specifies that this amount is deducted from the final bill on the day of the experience. Drinks are not included.
It depends on the timing. Cancelling at least two weeks ahead, the official site says the amount is refunded. After that there is no refund, but the ticket is transferable to another person, which is the usual way out.
No. The official site is explicit: booking dates cannot be changed. The only two options are cancelling —subject to the deadline— or transferring the ticket to a third party.
Tuesday to Friday, lunch and dinner, according to the official site. There is no service on Saturday, Sunday or Monday, so counting ninety days back from a Sunday makes no sense.
The official site sets no duration: it says the experience adapts to each guest's pace. 2026 reviews talk of around four hours. The prudent move is to plan nothing afterwards.
The menu is €450 per person. Drinks are added on top. 2026 reviews cite pairings of roughly €300, €600 and €900 per person, and bottles can be ordered individually. These are press references, not official prices: expect the total to run comfortably above the prepayment.
2026 food press mentions an alcohol-free liquid pairing at the same price as the menu. This is not a figure from the booking form, so ask the restaurant at the confirmation contact.
At the contact before your date. According to 2026 guides, the restaurant gets in touch in the preceding days to confirm the booking and collect allergies. Put them in writing there: a long tasting menu is rebuilt in advance, not at the table.
2026 guides warn that you can lose the seat. Book with an email address and a phone you will check, and look in your spam folder during the week before your date.
00:00 Madrid time, converted to your local hour. Depending on the zone, that can fall on the previous afternoon or the following morning in your calendar. Work out the conversion before setting an alarm, and bear in mind that clock changes do not fall on the same weekend in Spain as in your country.
There can be odd gaps inside the ninety-day window, because people cancel. It is not a separate channel or a list: it is the same calendar, checked with luck. Looking now and then is reasonable; counting on it is not.
The online calendar is built for ordinary tables. For a large group the sensible route is asking the restaurant directly before buying separate tickets, because a table of eight is not the sum of two tables of four.
That is the restaurant's decision and worth asking rather than assuming. Bear the format in mind: a tasting menu of several hours, in many courses, with late dinner service.
The official site publishes no strict code. The practice at houses of this level is smart casual. It is not a requirement that will shut you out, but it is not a flip-flops sort of place either.
A menu served in courses starts on time and the pass does not wait. Arriving late to a service like this means, at best, starting halfway through. Allow margin for the journey to northern Madrid.
No, and be wary of anyone who says they can. We do not sell, resell or arrange bookings, we hold no allocation and we have no contact at the restaurant. We explain the procedure and work out dates; you do the booking on the official site.
The booking, price, service-day and cancellation figures are taken from the restaurant's own site and dated November 2026. Anything from food press is marked as such in each section. Where a figure and a source disagree, we say so instead of picking the prettier one.
Answers marked as official come from the restaurant's site — diverxo.com/en/reservations, checked in November 2026. The restaurant sets these conditions and can change them without notice: confirm them there before you pay.
02 — Glossary
What each term means.
Ten words that turn up in any booking at this level and are worth not confusing, because some of them carry financial consequences.
| Term | Meaning |
|---|---|
| Rolling window | A booking system in which the calendar advances one day at a time, always releasing the date sitting a fixed distance ahead. DiverXO's is ninety days. |
| Release date | The night your desired date enters the calendar. Calculated by subtracting the notice period from the date of the meal. |
| Prepayment | The amount paid at booking. Here it is not a deposit: it is the full menu paid in advance, and it comes off the final bill. |
| Ticket | The proof of an already-paid booking. In this case transferable to another person, even though the date cannot be changed. |
| Transfer | Passing your paid booking to a third party. The way out once the cancellation deadline has passed and you cannot attend. |
| Tasting menu | A fixed sequence of dishes decided by the kitchen, served in courses. There is no choosing à la carte. |
| Pairing | A selection of drinks matched to the courses, usually at several price levels. Paid separately from the menu. |
| Course | Each of the dishes or moments the menu is divided into. They start on time and set the rhythm of the service. |
| Prepaid model | A system where a booking only becomes firm once paid in advance. It cuts no-shows and shifts the risk to the diner. |
| Official channel | The route the restaurant itself recognises for booking. Anything else —unauthorised platforms, resale, intermediaries— sits outside its control and yours. |
03 — Checklist
Before you press «pay».
Eight points. The state of the boxes stays in your browser's memory alone —no cookies, nothing sent to anyone.
